Returns & Warranty
From this website, we ship within the United States and its territories.
FOB Long Eddy, NY.
Confirmed delivered items are the responsibility of the customer.
Return for Credit or Exchange
With Dedeco's approval, merchandise in saleable condition may be returned for credit or exchange subject to 20% restocking charge provided the return shipment is prepaid and received within 3 months of shipment date. After 3 months of shipment date Dedeco assumes no responsibility for the merchandise except that agreed to in writing.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Dedeco International, Inc. recognizes its responsibility to replace or issue credit for such quantity of products as are proved to be defective. We do not accept liability for any loss or damage direct or consequential arising out of the use of or the inability to use the product. Before using, the user shall determine the suitability of the product for its intended use and the user assumes all risk and liability whatsoever in connection therewith. The foregoing may not be changed except by an agreement signed by an officer of the corporation.